This applies between the hours of 18:30 – 08:00, on weekdays and all weekend and Bank holidays please call Urgent Care24 the out of hours service on 0151 254 2303
You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.
Call 111 if:
- you need medical help fast but it’s not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don’t know who to call or you don’t have a GP to call
- you need health information or reassurance about what to do next
For less urgent health needs, you can book appointments with one of our GP’s via this website (registration required). Alternatively, you may wish to visit a local pharmacist.
If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.
For immediate, life-threatening emergencies, continue to call 999.
If it is not a medical emergency but you need medical help fast, please call NHS 111. Calls are free including mobiles 24 hours a day.
You should use the NHS 111 service if:
- you need medical help fast, but it is not a 999 emergency
- you think you need to go to A&E or Emergency Department or another NHS urgent care service
- you dont know who to call for medical help
- you require health information or reassurance of what to do next
Why should you use it
- NHS is a fast and easy way to get the right help wherever you are and whatever time
- it can help to free up 999 and local A&E emergency departments
How does it work
- It will get you through to a team of highly trained advisors who are supported by experienced nurses.
- They will assess your symptoms, give you health care advice if you need it or book you an appointment.