Feedback, Complaints, Compliments & Suggestions

We work hard to deliver high quality care to all patients however in a busy practice problems can arise. Our policy is to take all complaints seriously. Each complaint is looked at and when possible changes implemented to prevent recurrence and improve the service we offer.

If you have any feedback, complaints, compliments or suggestions about the practice, please contact the Practice Manager, Mrs Jane Forshaw. Please see below link for further information.

https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service

Please see below a copy of our complaints form to download if required.

Patient complaints form